In a previous blog article, we talked about whether or not pay-per-click advertising (PPC) is an instant jolt for law firms.  After all, many marketing companies are pushing PPC advertising on law firms.  Some of these same marketing companies work with multiple law firms that practice in the same area of law — in the same market — with their PPC advertising.

This is an interesting dynamic because these companies have multiple clients that they are working with who are bidding against each other online.  In legal land, this would be a conflict of interest that would be prohibited.  But in marketing land, this is acceptable.  And, quite ironically, many law firms are glad to hire the same company that is doing PPC for their top competitors.

As more and more competitor law firms get into PPC advertising in the same market, the price of clicks goes up to stay on page one.  As the price of the clicks goes up, guess who benefits?  Usually, the marketing company that is doing the PPC advertising for the law firms is.  And if one law firm decides to bow out of PPC, usually, another law firm is willing to jump in — at least for a while, until they decide to bow out.

Pay-Per-Click Advertising Can Have Some Positive Effects

Why law firms are okay with this, and why law firms don’t see the conflict of interest, is frankly pretty befuddling.  Many marketing companies work with multiple law firms on their webpage itself.  But where advertising dollars are flying on PPC advertising daily, the ranking of a law firm online becomes dependent upon who gives the marketing company more money.

At the end of the day, pay-per-click advertising can have some positive effects.  For law firms that have deep pockets and who want to blitz a particular market, pay-per-click advertising can have the effect of getting the word out quickly, just like radio or television advertising.

Issues With Pay-Per-Click Advertising

The issue is, if you ever end up having enough of the PPC advertising, what will you have to show for it?  Like a tenant who rents a house, if you don’t renew the lease, you have to find someplace new place to live.  And you haven’t built up your equity in anything.  It’s the same with PPC advertising.

If a law firm stops feeding the monster, this results in a law firm’s past marketing dollars going up in flames.  So, for all the money spent on the PPC marketing, there is nothing of any value sustaining.  There is no equity.  There is nothing built up.

While PPC marketing is here to stay, law firms really should think long and hard about making PPC advertising their singular advertising approach.  Law firms need to think of ways to build up equity (figuratively speaking) with their advertising dollars.

Law firms should also be skeptical of marketing companies that are running PPC for multiple law firms — where the same marketing company has multiple clients their bidding against each other for top spots in the same market.

If you have any thoughts, feel free to share them below.