New attorney wardrobe for about $1,000

Attorney wardrobeIn the mind of clients and potential clients, you are likely the attorney in which you appear.  If you are dressed for success, the client or potential client will likely assume the best about you.  If you are not dressed for success, the client or potential client may not assume the best about you.

Ultimately, if clients assume the best about you, this can result in you getting quality clients.  If clients do not assume the best about you, it can result in you not getting quality clients.

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The importance of balancing professional and personal

Personal or professional in law firmsFor those of you who are law firm partners, managers or supervisors, balancing the professional and personal in the workplace can oftentimes be difficult and blurry.  On one hand, you need your employees to respect you as a law firm partner, manager or supervisor.  On the other hand, many law firm partners, manager or supervisors feel as if they can perform their job better if they are liked and have a personal relationship with those who work under them.

For many, this is a real quandary trying to find the right balance.  Is one more important than the other?  Can a law firm partner, manager or supervisor have both a professional and a personal relationship with those whom they work?  This is a question many ask.

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Radio advertising considerations for law firms

Law firm radio advertisingMany law firms have advertised on the radio for a long time.  Radio advertising, like television advertising in many respects, was a way in which many law firms were able to make a name for themselves quickly.

Obviously, radio advertising can be expensive in terms of airing and producing these advertisements.  Historically, picking and selecting the right station to the air these advertisements was often a difficult decision.  Coming up with the right theme or advertising approach also required a lot of thought.

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Should you implement a bonus system in your law firm?

Bonus systems and law firmsIncentivizing law firm employees is something most law firms should at least consider.  Should employees be paid a straight salary without the opportunity for bonuses?  Or, should law firms make the pay largely incentive based, especially as it relates to the lawyers?  These are questions many law firms struggle with as they consider the pay structure in their law firm.

In the end, every law firm is different and the dynamics are also different.  Thus, every law firm will have to make the call on their own.  But the idea of bonus systems (and other incentives) is at least worthy of long consideration.

Bonus systems can have the distinct advantage of encouraging employees to be productive.  No matter what metrics are important in your law firm, a bonus system can allow you to reward employees who meet those specific metrics.

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Have you thought about a virtual receptionist?

Law firm virtual receptionistWhen the phones ring at your law firm, who is picking up?  Do you a receptionist at your law firm?  Do individuals simply hit an auto attendant at your law firm and then select an extension?  This decision can have an important impact on your law firm.

Most clients and potential clients still like having the phone answered by a live person when they are calling.  The live person can add a sense of calm.  It can help show that your law firm is well-run.  It can help give your law firm a sense of legitimacy.  You really cannot underestimate this personal touch.

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Job data regarding millennials

Millennial law firm employeesNo matter what kind of law firm you are running, you are likely to receive applications from people looking for employment.  Many of these job applications are going to come from millennials.

Millennials can have a lot to offer.  Being new in a career, and fresh out of college in certain instances, can result in some fresh ideas, excitement and enthusiasm for a law firm.

The reality, however, is that there is some data as it relates to millennials that you may want to keep in mind as you make hires.  Knowing the data can help you understand millennials — and understand what is often important to them.  Additionally, the data can also help you have reasonable expectations.   [Read more…]

Are you a dangling a hook in somebody else’s pond?

Law firm fishing in pondIf you’ve decided to hang a shingle or start your own law firm, it can be a difficult endeavor.  Statistics show that most businesses fail (8 in 10).  So, getting your firm off the ground and moving forward is not always easy.  Many lawyers end up seeking employment at a different law firm, once their law firm doesn’t work.

But if you have some success, and if you do some things the right way, there can be an opposite problem that can take hold.  Now, you have gotten some clients.  You’ve got some business.  Folks start to get used to seeing you at the courthouse and elsewhere.

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Do you bring potential clients into your office or conference room?

Law firm initial consultationsWhen potential clients come to meet you in your law firm, where do you first meet them?  Do you meet them in your office?  Or, do you meet them in a conference room?  This is a question that a lot of folks ask and do differently.

In the end, lots of attorneys have different preferences in terms of how they handle this decision.  Some attorneys like to bring clients into their personal office.  They may have their degrees hung in their office.  They get to sit at their desk.  They feel more comfortable.  They feel like this is the better move. [Read more…]

Hiring castoffs from competitors

Hiring castoffsFinding experienced law firm employees can be difficult in any law firm environment.  No matter the area of law, almost every law firm is looking for employees with experience.

Experience can help result in an easier transition;  employees that have experience can hit the ground running.  This is the thought at least.

The reality, however, is that many of the experienced employees who apply may have worked for a competitor law firm.  For whatever reason, that employment relationship didn’t work out.  Now, they want to apply to work for your law firm.

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The overrated open door policy

Open door policy in law firm

If employees were surveyed about one of the things that they like in a boss, an open door policy would be near the top of the list for many.  For many employees, the idea of an open door policy makes sense.  It means they can ask questions whenever matters arise and have them quickly addressed.

In many businesses, an open door policy might make a lot of sense.  In fact, if there wasn’t an open door policy, it might mean that things could go wrong.  It also means that employees could go down wrong paths and not have their issues addressed.  This could ultimately result in bad service that could hurt a business.

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