Beware of springboard lawyers

Hiring new lawyers is an essential part of a growing legal practice. If a legal practice is growing, and new clients are coming, your law practice may likely need new lawyers to handle the growth. Growth is mostly a good thing for a law firm, although it comes with its own set of headaches. After all,…

Your law firm clients are your best marketers

Most law practices are looking for new and different ways to market their legal practice. The reality is that most lawyers and law firms can always use new clients. The need for new clients can cause many attorneys to come up with new ways to advertise. Some lawyers may decide to turn online advertising. Others…

Do you have protection from fraudulent clicks?

Google AdWords and Microsoft Advertising are two common ways law firms advertise online. For law firms who use this advertising approach, when individuals type in relevant keywords in the search engines about legal services in a particular area, the law firm or lawyer shows up in the paid advertising in the search results. If a…

Should your law firm hold a holiday party?

Holidays parties are common in many law firms. The idea behind the holiday party is almost always noble. Everybody is coming together to celebrate the year. The law firm may celebrate their successes. They may reflect on the past year and all the accomplishments. They may look into the future. The law firm will likely thank the…

Untruthfulness on a resume or job application

Hiring new employees is a critical function of any law firm. To have a successful legal practice, they need the best legal and administrative talent possible to serve their clients. The reality, however, is that reviewing resumes and job applications is not an easy task. When a law firm receives numerous applicants for a single…

How long do you let a candidate think about a job offer?

How long a candidate should get before to think about a job offer? This is a question that many law firms have after they have made an offer to a prospective employee. Let’s say a job offer is made to a lawyer and they want to take a week or a prolonged period to think…

Never let a client go to bed angry

Lots of marriage therapists tell married couples never to let their spouse go to bed angry. If there a dispute or the marital discord, many therapists tell couples to resolve it before they go to bed. Otherwise, the view is that anger is left unresolved. When anger is left unresolved, it can result in resentment….

Establishing an after-hour call rotation

In a previous blog entry, I talked about the importance of having your law firm available 24/7. The reality is that clients and potential clients often have imminent needs after-hours. When these imminent needs arise, these clients and potential clients will want to talk to a live person. The ability to get in touch with…

Surveying your law firm clients

Client satisfaction is critical to the success of any law firm. It is vital that the vast majority of your clients walk away feeling as if they have received competent, communicative and diligent representation. Happy clients will refer their friends and family. Happy clients will pay their bills. Happy clients will give you positive reviews….

CLE materials can be used for webpage content

In a previous blog entry, I talked about the reasons why lawyers should consider teaching continuing legal education seminars (CLEs).  Of course, you have got to get to a place in your legal career where the state and local bars and major CLE companies want you to speak. But if they do, speaking at CLE…

Do not ask leading questions in job interviews

Hiring law firm employees is a vital task. The employees you hire (or candidates you pass on) can go a long way toward the success of your law firm. One way to hire the best possible candidate is to hone your interviewing techniques. How an individual conducts a job interview is a critical skill for…

What’s the trust of your webpage?

Search engine optimization is important to the visibility and ranking of a law firm webpage. There are many factors that go into how a law firm webpage ranks. Further, the algorithm that the search engines employ is constantly evolving and changing. Search engines often do not even reveal all the factors. However, there still are…