Attorneys are counselors at law

Attorneys rarely forget that they have a role in serving as a legal advocate for their clients. As legal advocates, lawyers file pleadings, issue and respond to discovery and show up to a court to advocate for their clients. Lawyers who litigate rarely forget these obligations. But lawyers often forget that they also serve in…

Coronavirus: Adding video conference technology into your law practice

Video technology has long been helpful in almost every sector of business, including the legal industry. From engaging new clients, or communicating with existing clients, video conference technology has been on the rise for some time now. However, with the advent of the Coronavirus, video conference technology is becoming increasingly more important. Some lawyers may…

The law firm fallacy that advertising is impossible without deep pockets

Many lawyers and law firms who do not advertise justify their lack of marketing by pointing out that they do not have deep pockets. In other words, the justification is that one cannot advertise with money they do not have. Similarly, when other competing firms advertise with greater ferocity, the same lawyers and law firms…

Beware of springboard lawyers

Hiring new lawyers is an essential part of a growing legal practice. If a legal practice is growing, and new clients are coming, your law practice may likely need new lawyers to handle the growth. Growth is mostly a good thing for a law firm, although it comes with its own set of headaches. After all,…

Your law firm clients are your best marketers

Most law practices are looking for new and different ways to market their legal practice. The reality is that most lawyers and law firms can always use new clients. The need for new clients can cause many attorneys to come up with new ways to advertise. Some lawyers may decide to turn online advertising. Others…

Do you have protection from fraudulent clicks?

Google AdWords and Microsoft Advertising are two common ways law firms advertise online. For law firms who use this advertising approach, when individuals type in relevant keywords in the search engines about legal services in a particular area, the law firm or lawyer shows up in the paid advertising in the search results. If a…

Should your law firm hold a holiday party?

Holidays parties are common in many law firms. The idea behind the holiday party is almost always noble. Everybody is coming together to celebrate the year. The law firm may celebrate their successes. They may reflect on the past year and all the accomplishments. They may look into the future. The law firm will likely thank the…

Untruthfulness on a resume or job application

Hiring new employees is a critical function of any law firm. To have a successful legal practice, they need the best legal and administrative talent possible to serve their clients. The reality, however, is that reviewing resumes and job applications is not an easy task. When a law firm receives numerous applicants for a single…

How long do you let a candidate think about a job offer?

How long a candidate should get before to think about a job offer? This is a question that many law firms have after they have made an offer to a prospective employee. Let’s say a job offer is made to a lawyer and they want to take a week or a prolonged period to think…

Never let a client go to bed angry

Lots of marriage therapists tell married couples never to let their spouse go to bed angry. If there a dispute or the marital discord, many therapists tell couples to resolve it before they go to bed. Otherwise, the view is that anger is left unresolved. When anger is left unresolved, it can result in resentment….

Establishing an after-hour call rotation

In a previous blog entry, I talked about the importance of having your law firm available 24/7. The reality is that clients and potential clients often have imminent needs after-hours. When these imminent needs arise, these clients and potential clients will want to talk to a live person. The ability to get in touch with…

Surveying your law firm clients

Client satisfaction is critical to the success of any law firm. It is vital that the vast majority of your clients walk away feeling as if they have received competent, communicative and diligent representation. Happy clients will refer their friends and family. Happy clients will pay their bills. Happy clients will give you positive reviews….