The not-so charitable lawyer

Giving back is something that is important for a lawyer. At the beginning of their career, many lawyers are concerned about paying back their student loans and other debts. They may be concerned about getting grounded in their careers. They may be concerned about being able to support themselves and their family. This can make…

Your potential clients may not be calling

Many lawyers and law firms are used to potential clients reaching out to them by telephone. For this reason, they install a great telephone system in their law firm to take these calls. They might hire receptionists or an intake crew to respond to these telephone calls as well. When telephone calls come in, they…

Photos of the city where you practice

In a previous article, I talk about ditching the stock photos on your webpage. The reality is that stock photos do not really tell the consumer much about your law firm. With the ability to quickly and easily take and edit photos these days, stock photos generally do not do anything to differentiate your law…

Where are the potential clients you want to attract?

Deciding where to put your law office is an important decision. Where your law office is located can have a big impact on the success of your firm. Whether it’s the only location for your law firm, or an additional expansion you are opening, you want to think about it carefully. There are always a…

“I can’t” versus “I can”

“I can’t” versus “I can” is an important mentality in any work environment. This is true as well within a law firm. No matter whether somebody is a lawyer, paralegal or other administrative employee of the firm, employees have job functions that they have to perform. The job functions sometimes have to be performed for…

What’s the fascination with flat fees?

Many clients complain about the fact that most lawyers bill by the hour. They often do not like billable hours because it results in the cost of their case being variable. In other areas of life, most clients are used to knowing what something is going to cost on the front-end. For example, if they…

Nobody wants Debbie Downer in initial consultations

Initial consultations are an important part of most law firms. Potential clients meet attorneys about their cases. They want an attorney who can help them achieve their goals. Most clients come in knowing generally what they want. Some attorneys, however, become naysayers who focus exclusively on worst case scenarios. They instantly become pessimistic about what…

Is your law firm available 24/7?

Many law firms think of availability as having somebody to take calls in the law office Monday through Friday from 9 am to 5 pm. Once 5 pm hits in many law firms, business stops until the next day. The reality is that there are 24-hours in a  day. If your law firm is only…

Schedule initial consultations quickly

Potential clients call and email lawyers and law firms with the hope of getting help with their legal matter. For many potential clients, the need is imminent. They have a pressing legal situation and they want help and reassurance right away. It can be tough for many lawyers. They might have court dates and numerous…

What is the average pay raise?

When you employ law firm employees, the question often arises about what is the kind of raise employees should be given. Oftentimes, the question can arise at the end of the year because many employees expect yearly raises. The question of what is the average raise is problematic. Law employees often have expectations. Many of…

Initial consultations: The little things that can matter

Little things matter for lawyers in initial consultations. Sometimes, it isn’t just about what a lawyer says or how well they listen. It can be the small things that many do not think about that can make a difference. Below are some little things that can make a big difference when meeting with a potential…