Are you utilizing performance improvement plans?

Law firms often have employees falling below expectations in a particular area. An employee might do many good things for the law firm and the clients. But there could be an area where they are significantly deficient. The possibilities are endless. However, the law firm might not like the employee’s work product on cases or…

Final round of interview process should not be a coronation

Finding the best talent available for a law firm is a vitally important task. The quality of the individuals hired makes a huge difference for the clients that hire your law firm. It also makes a difference within your law firm for the morale of other employees. To hire the best talent available, a process…

Us versus them mentality in a law firm

If you are a law firm manager or owner, you want your law firm to succeed. To succeed, you generally need everybody moving in the same direction. Whether the issue is the quality of the legal work being performed to the business aspects of the firm, you want your entire firm on the same page….

Conducting a successful initial consultation

Knowing how to meet a potential client and conduct a successful initial consultation is crucial to the success of law firms.  Many lawyers think that there is not a set way to approach an initial consultation and that every initial can be approached differently. But the reality is that while a lawyer must have the…

Time management for lawyers

Time management is critical for any law firm owner or manager. The reality is there is always lots to do.  Law firm managers need to keep all kinds of balls in the air at the same time. They need to worry about their legal work and their employee’s performance. Is the work by employees competent,…

Are you using cloud-based practice management software?

It used to be that law firms would run billing software on a network computer or individual computer in their offices. To access their billing software, they would need to physically be in the office. If lawyers were at home or on the road, there was no way to input time or access their billing…

IRAC answers can help during initial consultations

During initial consultations, potential clients will often ask direct questions where they seek direct answers. They want to know what is going to happen and they will want you to predict the future. They want certainty. Giving IRAC answers is the right approach during the first consultation with a potential client. Of course, giving certainty to…

Do you have conflicts software for your law firm?

Protecting against conflicts of interest is vital for any law firm.  It is vital that the firm set up proper procedures and measures to protect against conflicts.  Yet, it’s amazing how many firms do not have conflict software in use. Instead, many small law firms try to protect against conflicts by memory.  Or, they try…