The myth of “not enough work”: Why some lawyers still miss their billable hours

Billable Hours Remain The Foundation Of Many Law Firm Business Models Billable hours remain the economic engine of many law firms, particularly those involved in litigation. In firms that operate on a billable-hour model, profitability depends on competent, communicative, and diligent lawyers and legal professionals handling their cases. Just as importantly, they must record their…

Who should you promote within your law firm?

Deciding who to promote inside a law firm is one of the most important leadership decisions you will make. Promotions do more than change titles; they shape firm culture, reinforce expectations, and influence how your team views opportunity and fairness. When handled thoughtfully, they motivate performance and reward the right behaviors. When handled poorly, they…

Few employees are reading your emails

In an article I wrote long ago, I encouraged law firm managers and owners not to manage by email. Email is mainly ineffective for conveying messages or instructions to specific employees. Emails can be helpful when conveying firm-wide messages. They can also be used if a law firm is trying to document something for legal…

Are radio ads still worth it?

Many law firms market their businesses through radio advertisements. However, with the advent of Sirius XM, streaming, and podcasting, it is worth asking whether radio ads are still worth it. Not long ago, most listened to AM and FM radio. But with so many options today, it is a different ballgame. The Cons of Radio…

What’s the average law firm growth rate?

Many law firm owners and managers want to grow or scale their firms. If they can increase their firm, they can pay themselves and their employees more. With more income, law firms can do other great things, like buy new equipment, obtain better benefits, and maybe even expand their law firm. It can even allow…

What to make of non-local job candidates?

it is essential to fill an open position at your law firm. Whether it is an attorney, paralegal, legal assistant, or administrative staff member, most law firms cannot afford to have key positions remain open when there is work to do. When positions are not filled, essential work is likely not being done. To the…

It is time to retire the industrial copy machines

Long ago, in 2015, I wrote that it was wise to avoid copy machine contracts. The costs of copy machines have always been extraordinary. According to a recent article, industrial copiers can range from $5,000 to $25,000 and more. Believe it or not, some copy machines can cost as much as $80,000. Many law firms…

The harmless lunch meeting

Lunch meetings are common for law firm managers and owners. If you run a successful law firm with many social, business, and friend contacts, they often ask you to lunch. Going to lunch with others is often a great thing to do. You spread your wings and meet others by lunch, often leading to referrals….

Email marketing: Are you feeding the chimp?

Marketing a law firm can be increasingly challenging. Finding new employees to work for a law firm can also be equally challenging. One way a law firm can help itself is through email marketing. Email marketing can be effective and powerful. The cost of email marketing can be reasonable compared to numerous other options. How…

The no-money excuse in initial consultations

In initial consultations, some potential clients may claim that they do not have the funds to hire you. It could be that the potential client paid a consultation fee to meet you. You might have spent much time answering their questions with IRAC (issue, rule, analysis, and conclusion) answers. You might have listened carefully to…

Are Google LSA Ads helpful for law firms?

Google LSA Ads (“Local Services Ads”) came into the scene in 2015. Since then, many lawyers have increasingly used Google LSA Ads as part of their online marketing. Sensing the opportunity for more business, many marketing companies are also promoting the use of these ads to lawyers. What Are Google LSA Ads? Google LSA Ads…

Is inflation impacting your law firm?

Market conditions can have an impact on the operation of a law firm. The inflation rate is one area of trouble for most law firms today post-pandemic. The reality is that the cost of goods and services has increased steadily since the pandemic. Many economists believe that a return to pre-pandemic prices will not occur…