Tips for increasing referrals

Advertising to generate new leads is important to any law firm.  For law firms that are budget-limited, referrals can still be an important source in bringing in new business.  Referrals can ultimately help a law firm rise from the ground up to where it can reach a point where paying to advertise is viable. Even…

What are average billable hour requirements at law firms?

Billable hour requirements are a fact of life in most law firms.  To budget for the salaries of the employees and the expenses of the law firm, there generally have to be some requirements in place. If there is no billable hour requirement in place, the reality is that most law firms can get into…

Manageable case ratings equals higher client satisfaction

New cases coming into your law firm are always a positive development.  New cases mean that the law firm has legal work to complete.  Completed legal work is good for the clients because their problems are, hopefully, being addressed.  It’s also good for the law firm because, presumably, the law firm is generating income by…

Newer attorneys likely aren’t staying long-term

If you are running a law firm, you may have hired a newer attorney at some point.  The hire often makes sense for a lot of law firms and solo practitioners. They need help because their law practice is busy.  On the other hand, the newer attorneys need experience and an income to pay their bills…

The importance of experience

If you own a law firm, you likely want a good mix of employees.  You want employees who have different strengths, weaknesses, and backgrounds.  All of this serves to diversify your employment environment.  It also allows your employees to complement the strengths and weaknesses of others. One important trait you must have in your law…

You snooze, you lose: Consideration of job offers

When law firms have job openings, lots of candidates are usually out there.  After all, it’s still a tough economy in a lot of ways.  And if you are proactively posting jobs, there are often lots of attorneys and paralegals/legal assistants, and other administrative professionals, looking for employment. Hopefully, if you are hiring, you are…

What’s the problem with some business coaches?

When you’re running a law firm, it’s probably important to get advice from others who are successful in different fields.  No matter whether your business is a law firm or some other type of business, you probably need some advice from others in other industries.  This is especially true if you are just launching your…

Continuing to move your law firm forward

If you are running a law firm, it isn’t an easy task.  Some days, you likely feel like you are moving your firm forward.  Other days, no matter how hard you and your employees are trying, you might feel like there are things that your law firm could do better. No matter the situation you…

Importance of getting potential clients in quickly

When a potential client contacts your law firm to come in for an appointment, responding quickly is vitally important.  Most potential clients are contacting multiple law firms when they are in need of legal services.  The reality is that the most responsive law firm is often the law firm that gets the client. So, what…

Creative disobedience in your law firm

If you own or are running a law firm, you likely have rules in place that deal with procedures and policies within your law firm.  These rules for some law firms are written in the firm’s employment handbook.  In some law firms, these rules are unwritten. Some employees who are rule-oriented will attempt to abide…

Do you have an employment manual?

If you are running a law firm and employing people, do you have an employment manual for your law firm?  With law firms being run and operated by attorneys, it is surprising how many law firms operate with no employment manual at all. An employment manual (or handbook) is essential to the smooth operation of…

Training is for colleges and universities

If you have a law firm, new employees will start from time to time. The question is, how do you onboard these employees? How do you acclimate them to your law firm? For recent and new graduates, they are used to being taught in school. They are used to being in a classroom environment with…