The Open Door Policy

If employees were surveyed about one of the things that they like in a boss, an open door policy would be near the top of the list for many.  For many employees, the idea of this policy makes sense.  It means they can ask questions whenever matters arise and have them quickly addressed. In many…

Measure the important law firm metrics

If you are running a law firm, there are various metrics you need your employees to meet in order to keep your law firm running smoothly.  The metrics can relate to areas such as client satisfaction, retentions, account receivable, billable hours or other productivity numbers. Based on the particulars of your law firm, some metrics…