Are you making an emotional connection in consultations?

In most law firms, meeting and retaining new clients is essential. How well a law firm does with potential clients can go a long way toward the success or failure of a law firm. While many lawyers think their legal knowledge or past reputation causes many clients to hire them, most forget that the emotional…

Proactively meeting productivity metrics

Meeting productivity metrics within a law firm is vital. Employees must meet their productivity metrics for a law firm to meet its obligations. Law firms have vast obligations from payroll, rent, insurance, utilities, supplies, taxes, and other expenses. Law firms that bill hourly likely have billable hours and accounts receivable requirements. Similarly, law firms that…

Importance of getting potential clients in quickly

When a potential client contacts your law firm to come in for an appointment, responding quickly is vitally important.  Most potential clients are contacting multiple law firms when they are in need of legal services.  The reality is that the most responsive law firm is often the law firm that gets the client. So, what…