Does your law firm have a case of “the slows?”

During the Civil War, President Lincoln was frustrated with the performance of General George McClellan. One of his chief complaints with General McClellan, as he put it,  was that he had a case of “the slows.” Instead of marching forward to fight, he spent all his time preparing for battle versus actually marching his troops…

Do not expect pats on the back for employing people

Making the decision to start a law firm is a big decision. The time, energy, hours, stress and heartache that it takes to keep the firm moving in a positive direction is more than most would imagine. Many who contemplate starting a law firm, or see others who have started a law firm, have the…

Do you communicate regularly in writing to clients?

No matter the areas of law in which your law firm practices, communication is key. Lawyers have a duty to communicate with clients such as they are able to make informed decisions about the representation. Communication ensures as well that clients are updated as to the status of their case. Communication also involves explaining the…

Measuring initial consultation conversions

If you are spending law firm money to market your law practice, it is important that your law firm is making a good impression with potential clients who walk in the door. Otherwise, those marketing dollars can literally go down the drain. Interestingly, some attorneys are just more adept at making a solid impression with…

First day for a new law firm employee sets the tone

When a new employee starts at your law firm, it is important to set the tone on the first day. It is true that first impressions do matter a great a deal for a new employee in terms of whether the hire will be successful. As I talked about in a previous article, law firms…

Not overrating employees on employment evaluations

Employment evaluations are a must in any business. This is also true in law firms. No matter whether you evaluate employees yearly, semi-annually or quarterly, you need to evaluate employees on some kind of regular basis. If you are not conducting employment evaluations, it is time to think long and had about doing it. Conducting…

Trimming the fat from your law firm budget

As the end of the year approaches, as a law firm owner or manager, you often reflect back on the year. You reflect on the good that has happened and the areas where you fell short of some goals as well. To plan for the next year, it’s important to look back at your law…

Ineffective management technique: Blaming the boss or the firm

In any law firm, you have your partners and likely senior administrative staff. But below that, you likely have some level or layer of middle management in your firm. It could be lawyers who are not partners, but who are senior level associates who help supervise other lawyers in the law firm.  It could be…

Us versus them mentality in a law firm

If you are a law firm manager or owner, you want your law firm to succeed. To succeed, you generally need everybody moving in the same direction. Whether the issue be the quality of the legal work being performed to the business aspects of the firm, you want your entire firm on the same page….

Getting over the guilt of getting paid

In almost any industry out there, companies and professionals get paid for the work they do. Whether it be doctors, dentists, accountants, engineers, therapists, chiropractors or any other professional industry, the professional is paid for the work they do. Most do not feel guilt about getting paid for their services, either. If the professionals were…

Case never looked better than the day you got it

Obtaining new business is critical in the legal industry. You obviously need new cases on a regular basis. This is why law firms are in business in the first place: To perform legal services for clients. One area that can be a problem for some lawyers, and some young lawyers in particular, is t become…

What’s the motive behind your employee’s actions

When you are running a law firm, there are often going to be times where employees are falling below your expectations. Employees can fall below expectations in a number of ways. You could be worried about the quality of the work being performed by your employee. For one reason or another, the employee could just…